Data privacy is of high importance for POMME ROUGE and we want to be open and transparent processing your personal data. We therefore have a policy setting out how your personal data will be processed and protected. 

The personal data collected through the website are processed in accordance with General Data Privacy Regulation (GDPR) EU 679/2016.

ACCESS TO YOUR DATA

We never pass on, sell or swap your data for marketing purposes to third parties outside POMME ROUGE. POMME ROUGE will only act as the personal data processor and processes the personal data on our behalf. Data that is forwarded to third parties, is only used to provide you with our services.

All personal information you provide us with or that we obtain will be handled by POMME ROUGE as responsible for the personal information. The personal information you provide can be used to ensure communication and deliveries to you and for the credit assessment. You have the right to inspect the information held about you. You always have the right to request POMME ROUGE to delete or correct the information held about you.

For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

YOUR RIGHTS

Right to access: You have the right to request information about the personal data we hold on you at any time. You can contact POMME ROUGE that will provide you with your personal data via e-mail. 

Right to portability: Whenever POMME ROUGE process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification: You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a POMME ROUGE account you can edit your personal data under your account pages.

Right to erasure: You have the right to erase any personal data processed by POMME ROUGE at any time except for the following situations:

• you have an ongoing matter with customer service;
• you have an open order which has not yet been shipped or partially shipped;
• you have an unsettled debt with POMME ROUGE, regardless of the payment method;
• if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.

Right to restriction: You have the right to request that POMME ROUGE restricts the process of your personal data under the following circumstances:

• if you object to a processing based POMME ROUGE legitimate interest, POMME ROUGE shall restrict all processing of such data pending the verification of the legitimate interest;
• if you have claim that your personal data is incorrect, POMME ROUGE must restrict all processing of such data pending the verification of the accuracy of the personal data;
• if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead;
• If POMME ROUGE no longer needs the personal data but it is required for you to make of defending legal claims.

Right to complain with a supervisory authority: If you consider POMME ROUGE to process your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.

EXERCISE YOUR RIGHTS

We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at info@pommerouge-store.com

UPDATES TO OUR PRIVACY NOTICE

We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.

COOKIE POLICY

This document explains the Cookie Policy of the website www.pommerouge-store.com and the purchase of products made by its users. If you have any questions regarding the use of this website please contact us via email to info@pommerouge-store.com

Access, browsing and orders made through the website www.pommerouge-store.com entails the acceptance of the Cookie Policy which is explained below.

We have the right to change this Cookie Policy without prior notice.

What are cookies and how are they used?

Cookies are small text files downloaded and stored on your computer, smartphone, tablet or any other data storage device with an operating system and internet access, when using a browser. Text files contain information on user and browsing preferences, but theydo not include personal data.

Cookies are essential for the user to the access content and services. They are used to store user preferences which allows for faster and more efficient browsing. Cookies do not damage the user’s equipment and the fact that they are active allows identifying and resolving possible browsing errors that may occur.

Allow the use of cookies while browsing our site is completely voluntary. The user can opt to accept or decline cookies. But, if cookies are disabled, browsing our site may not be optimal and some features stop working.

Information collected

POMME ROUGE can collect the following information:

• Name;
• Contact information (email address);
• Demographic information, such as zip code, preferences and interests;
• Other information that can be relevant for searches and/or customer offers.

POMME ROUGE and our partners are the entities that can have access to and use the information collected by cookies during 30 days. Personally identifiable information is not stored as cookies are not used for direct advertising according to user preferences, not for other advertising purposes (our own or third parties).

For more information about cookies and their use, please refer to the following links:

• All About Cookies;
• Google and Youtube Cookies;
• Facebook Cookies;
• Yotpo Cookies.